SHIPPING

General Terms and Conditions (GTC) of Secret Sass

  1. Scope These General Terms and Conditions (GTC) apply to all purchases made through the Secret Sass website. By placing an order, you agree to be bound by the terms set out here.
  2. Contractual Partner Your contractual partner for all orders placed on the Secret Sass website is Cosmetic Traders Ltd., located at 98 Lancaster Road, Newcastle, England, ST5 1DS
  3. Contract Formation The display of products on our website constitutes a non-binding invitation to treat and not an offer to sell. By clicking "Place Order," you make a binding offer to purchase the product at the indicated price. The contract is considered concluded when Secret Sass sends an order confirmation via email following the checking of the order for plausibility.
  4. Prices and Shipping All prices are total prices; they include all taxes including VAT. Shipping costs are not included and will be added during the checkout process.
  5. Delivery Unless otherwise specified, delivery of the products will be made to the address specified by the buyer within the delivery time indicated on the respective product page.
  6. Payment Payment can be made by credit card, PayPal, or other payment methods indicated on our website. The available payment methods may vary by the country of delivery.
  7. Retention of Title The goods remain the property of Secret Sass until full payment has been made.
  8. Cancellation Policy Customers have the right to cancel their purchase within 14 days without giving any reason. The cancellation period will expire 14 days after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
  9. Warranty and Complaints Secret Sass adheres to all statutory warranty regulations. If your purchased product has a defect, you are entitled to either a repair, a replacement, or a refund according to the applicable law.
  10. Data Protection The protection and security of your personal data are paramount to us. All personal information is treated confidentially and in accordance with the statutory data protection regulations.
  11. Amendment of the General Terms and Conditions Secret Sass reserves the right to amend these GTC at any time without giving reasons. The amended terms will be sent to users by email no later than two weeks before they come into effect. If a user does not object to the applicability of the revised GTC within four weeks of receipt of the email, the amended GTC shall be deemed accepted.
  12. Final Provisions If any provision of these GTC is or becomes invalid, the validity of the remaining provisions shall not be affected. The invalid or missing provisions shall be replaced by the respective statutory regulations.